Management is about persuading people to do what they don’t want to do, while leadership is about persuading people to do things they never thought they could.” This quote from Steve Jobs confirms that he believed there was a difference between managers and leaders. We do, too! In this post,
We Need to Talk: How to Successfully Handle Difficult Workplace Conversations
Difficult conversations. If those words make you squirm a little, you're not alone! Conflict avoidance happens all the time - sometimes we change the subject, put off a discussion until later, or simply decide not to bring up the real issues. However, healthy conflict is necessary in all